Effective Date: May 29, 2025

At Z Customs Everlasting, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide
When you place an order, sign up for our newsletter, contact us, or engage with our customization services, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely via third-party services)
  • Custom design details and personalization requests

Automatically Collected Information
When you visit our website, we may automatically collect technical data such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on our site
  • Cookies and usage data (to enhance your experience)

2. How We Use Your Information

We use your information to:

  • Fulfill and deliver your orders
  • Process payments securely
  • Communicate order updates and provide customer service
  • Personalize your shopping experience
  • Improve our website and services
  • Send marketing emails (if you opt-in)

We will never sell or rent your personal data to third parties.

3. How We Protect Your Information

We take appropriate measures to safeguard your information:

  • Secure third-party payment processing (we never store full payment details)
  • SSL encryption for secure browsing and transactions
  • Access controls and data protection protocols
  • Limited employee access to sensitive data

4. Sharing Your Information

We only share your information with third parties when necessary to:

  • Process payments (e.g., PayPal, Stripe)
  • Ship your products (e.g., postal and courier services)
  • Deliver marketing services (if opted-in)

All third-party partners are required to handle your information securely and in accordance with privacy laws.

5. Your Rights

You have the right to:

  • Access or correct your personal information
  • Request deletion of your data (where legally permitted)
  • Opt out of marketing emails at any time using the unsubscribe link
  • Contact us regarding your privacy rights at: rosetta@zcustomseverlasting.com

6. Cookies

Our site uses cookies to enhance user experience and track site usage. You may adjust your browser settings to refuse cookies, but this may affect your browsing experience.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal compliance. When we do, we will revise the “Effective Date” above and post the updated policy on our website.

9. Contact Us

If you have questions about this policy or how your data is handled, contact us at:

📧 Email: rosetta@zcustomseverlasting.com
📞 Phone: (313) 335-6319